Cookies policy

At Sign24h Europe, S.L.U. we use cookies and similar technologies to improve your browsing experience, analyse website traffic and personalise content. This policy explains what cookies are, what types we use, and how you can manage them.

🍪 What are Cookies?

Cookies are small text files that websites store on your device (computer, tablet or mobile) when you visit them. They allow the website "Remember" Your actions and preferences (such as language, currency, or login credentials) over a period of time, so you don't have to re-enter them every time you return to the site or navigate from one page to another.

Cookies are widely used to make websites work more efficiently, as well as to provide information to the owners of the site.

Types of Cookies We Use

1. Technical (Essential) Cookies

Purpose: These cookies are strictly necessary for the proper functioning of the website. They allow navigation of the site and the use of its basic functions.

Examples:

• Session cookies that keep your session active while you browse.
• Cookies that remember your language and currency selection.
• Security cookies that protect against attacks.
• Cookies that manage the shopping cart.

Duration: Session (deleted when closing the browser).

Legal basis: Legitimate interest (art. 6.1.f GDPR).

Can they be deactivated? No, they are essential to the operation of the site.

2. Analytical Cookies (Google Analytics)

Purpose: These cookies allow us to analyse and measure how users interact with our website. The data collected helps us to improve the performance and usability of the site.

Cookies used:

• _ga (Google Analytics): Identifies unique users. Duration: 2 years.
• _gid (Google Analytics): Distinguishes users. Duration: 24 hours.
• _gat (Google Analytics): Limits the rate of requests. Duration: 1 minute.

Data collected:

• Number of unique visitors.
• Pages visited and time spent.
• Traffic source (organic search, direct, social media).
• Device and browser used.
• Country and city of origin (anonymized IP).

Duration: 2 years (persistent cookies).

Legal basis: User consent (Art. 6(1)(a) GDPR).

Can they be deactivated? Yes, you can manage your preferences in our cookie banner or in your browser settings.

3. Preference Cookies

Purpose: These cookies allow the website to remember information that changes the way the site behaves or looks, such as your preferred language or the region you are in.

Examples:

• Language selection (Spanish, English, Français, Deutsch, Italiano, Português).
• Currency selection (EUR€, USD$, GBP£, etc.).
• Display preferences.

Duration: 1 year.

Legal basis: User consent (Art. 6(1)(a) GDPR).

4. Marketing Cookies (Third Party)

Purpose: These cookies are used to track visitors on websites in order to display relevant and attractive advertisements to the individual user.

We do NOT currently use our own marketing cookies, but some of our service providers may use them.

Third-Party Providers:

• Shopify (eCommerce platform): Uses its own technical and analytical cookies.
• Orbe.app (country/language selector): Preference cookies.
• Judge.me (review system): Technical cookies to display ratings.

How to Manage Cookies

Consent Banner

When you visit our website for the first time, you will see a floating banner informing you of the use of cookies. You can:

• Accept all cookies: You consent to the use of technical and analytical cookies.
• Reject non-essential cookies: Only necessary technical cookies will be activated.
• Configure preferences: You choose which types of cookies you accept.

If you accept the processing, the banner will disappear, although you can revoke your consent at any time.

Browser Settings

You can configure your browser to:

• To be alerted to the receipt of cookies.
• Prevent its installation on your device.
• Delete existing cookies.

Instructions per browser:

• Google Chrome: Privacy & Security → Settings → Cookies
• Mozilla Firefox: Choices → Privacy & Security → Cookies
• Safari: Privacy → Preferences → Cookies
• Microsoft Edge: Settings → Cookies and Site Permissions

Important: If you disable technical cookies, some functionalities of the website may not be available.