Withdrawal and return.

You have 14 calendar days from the date of delivery of the product to exercise your right of withdrawal as set out in Royal Legislative Decree 1/2007, of 16 November. The procedure for exercising this right is to send an email to the address info@sign24h.com explaining the reason for the return (it will help us to improve) or the desire for withdrawal without further reason.

Warranty against manufacturing defects: 2 years from the date of the invoice.

We are so confident in the quality of our products that we can offer you a 2-year warranty without batting an eyelid. Acquire premium quality signs for your customers and forget about complaints and after-sales problems.

Warranty for damage in transport.

If the goods arrive with damage due to transport, you must indicate on the carrier's receipt "DAMAGED PACKAGE, PENDING PRODUCT REVIEW" and require the carrier to sign the receipt that you are staying. Take a photo of the receipt and attach it when informing the email info@sign24h.com within a maximum period of 24 hours. On the part of Sign24h we will replace the product free of charge but you do us a favor if you follow the instructions so that we can collect from the carrier.

Disclaimers.

Manufacturing defects or transport defects are not considered in the case of insignificant or non-essential defects. As a general rule, a defect will be considered insignificant if it cannot be seen at the usual installation distance.

Any decision and/or action carried out by the customer based on a manufacturing error, transport defect, etc., without  following the above indications or consulting Sign24h beforehand voids all guarantees and technical or economic responsibilities.

Please note that there are situations that we cannot control and for which Sign24h is not responsible. These situations can include, but are not limited to:

• Delays in delivery attributable to transport agencies.
• Damage to the product once delivered to the customer.